Privacy Policy

Introduction

At Royal Ceylon Gems, accessible at https://royalceylongems.com, protecting your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

  1. Personal Information:

    • Name
    • Email address
    • Phone number
    • Billing and shipping addresses
    • Payment information

  2. Non-Personal Information:

    • Browser type and version
    • IP address
    • Time and date of access
    • Pages visited on our website

  3. Cookies and Tracking Technologies:

    • To enhance your user experience, we use cookies and similar technologies to analyze trends, administer the website, and track users’ movements.

How We Use Your Information

The information collected is used for the following purposes:

  • To process transactions and deliver purchased products.
  • To provide customer support and respond to inquiries.
  • To improve our website’s functionality and user experience.
  • To send promotional emails, newsletters, or other updates (only if you opt-in).
  • To comply with legal requirements and prevent fraudulent activities.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party partners who assist in processing payments, delivering orders, or improving website functionality.
  • Legal Obligations: Authorities or regulators if required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Restrict processing of your data in certain situations.
  • Lodge a complaint with a data protection authority if your privacy rights are violated.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

Royal Ceylon Gems reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: info@royalceylongems.com
  • Phone: +447931239562
  • Address: 67B, Greenbank Road, Greenbank, Easton, BS56HD, Bristol, United kingdom

Thank you for trusting Royal Ceylon Gems. Your privacy is important to us.